These Terms and Conditions govern your use of the website and services provided by ProMusicaTours LLC. By accessing or using our website, you agree to comply with these terms. Please read them carefully before using our services.
1. Introduction
Welcome to ProMusicaTours LLC. By using our website and services, you agree to be bound by the following Terms and Conditions, which apply to all users. If you do not agree with these terms, please refrain from using our website.
ProMusicaTours LLC is a travel service provider offering guided tours focused on performing arts and cultural experiences, including opera, music, theater, and dance.
2. Use of Our Website
You agree to use our website solely for lawful purposes. You must not use the site in any way that may damage, disable, or impair its functionality. You may not engage in any activity that would interfere with another user’s access or enjoyment of the website.
3. Booking and Payment
To reserve a tour, you must complete the booking process and provide accurate and complete information. Payment is required at the time of booking unless otherwise stated. Prices are subject to change without notice, but the price at the time of booking will be honored.
All payments must be made via accepted payment methods. By submitting your payment, you authorize ProMusicaTours LLC to process the payment using the selected method.
4. Payment Security:
We use secure payment gateways to protect your payment information. However, ProMusicaTours LLC is not responsible for any unauthorized access to your payment data caused by external breaches beyond our control. If we suspect fraudulent activity, we reserve the right to suspend transactions or bookings pending further investigation.
5. Cancellations and Refunds
ProMusicaTours LLC reserves the right to deduct any applicable administrative fees from refunds, as outlined in our Refund Policy. If a tour is canceled due to a force majeure event, you may receive a partial refund or a credit for future bookings, depending on the circumstances.
6. Modifications to the Tour
We reserve the right to modify the itinerary or schedule of any tour due to unforeseen circumstances, such as weather conditions, performer availability, or other factors beyond our control. We will inform you of any changes to the tour, and where possible, we will offer alternative options or refunds.
7. Responsibilities of Guests
Guests are responsible for their own safety and well-being during the tour. You must adhere to all instructions given by ProMusicaTours staff or guides, including rules and regulations at performance venues. You must also take responsibility for any personal items you bring along on the tour.
8. Code of Conduct
Guests are expected to behave respectfully towards other participants, tour guides, and venue staff. Any disruptive or inappropriate behavior may result in removal from the tour without a refund.
9. Health and Safety
Some tours may involve physical activities or events. Guests should assess their physical condition and determine whether the tour is suitable for them. ProMusicaTours LLC is not liable for any injury or health-related issues that may arise during the tour.
10. Accessibility
ProMusicaTours LLC is committed to providing an inclusive experience. If you have specific accessibility needs, please notify us at the time of booking so we can make reasonable accommodations.
11. Travel Insurance
ProMusicaTours LLC strongly recommends that all guests purchase travel insurance that covers cancellation, medical emergencies, and other travel-related risks. Travel insurance is not included in the price of the tour.
12. Intellectual Property
The content on our website, including images, text, and logos, is owned by or licensed to ProMusicaTours LLC. You may not reproduce, distribute, or modify any content without prior written consent from ProMusicaTours LLC.
13. Privacy and Data Protection
Your data is handled by our Privacy Policy. We collect and process your information to facilitate the booking and execution of tours and to communicate with you regarding our services.
14. Limitations of Liability
ProMusicaTours LLC’s liability is limited to direct damages equal to the amount paid for the specific tour. We are not responsible for indirect damages, including losses related to travel disruptions, missed performances, or personal injury during third-party transportation.
15. Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of third-party sites and do not endorse any third-party services or products.
16. Сhild Policy
Participants under the age of 18 must be accompanied by a parent or legal guardian. Certain tours may have age restrictions due to the nature of the activities or venues. Please check individual tour details before booking.
17. Force Majeure
ProMusicaTours LLC shall not be held liable for failure or delay in fulfilling obligations due to events beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, pandemics, or other unforeseen circumstances.
18. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the state of New York, USA. Any dispute arising from the use of our services will be resolved through binding arbitration in New York, NY, in accordance with the rules of the American Arbitration Association.
19. Modifications to Terms and Conditions
ProMusicaTours LLC reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes through our website or via email. Continued use of our website after any changes constitutes acceptance of the updated Terms and Conditions.
20. Contact Information
For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
ProMusicaTours LLC
200 W 125th St, New York, NY 10027
Email: [email protected]
Phone: +1 212-665-4400
By using our website and services, you agree to be bound by these Terms and Conditions. Thank you for choosing ProMusicaTours LLC. We look forward to providing you with unforgettable performing arts experiences.