At ProMusicaTours LLC, your privacy is our priority. We are dedicated to protecting your personal information and maintaining transparency in how your data is collected, used, and secured. This Privacy Policy explains the types of information we gather, the purposes for its use, and the measures we take to safeguard it.
1. Information We Collect
We collect and process the following types of information:
Personal Information You Provide:
Name, email address, phone number, and billing details
Travel preferences, including selected tours and special requests
Payment information (processed securely via third-party payment gateways)
Non-Personal Information:
Browser type, IP address, and device information
Website usage data collected via cookies and similar technologies
We may also collect information related to health conditions or mobility requirements if disclosed for tour customization purposes. This information is handled with utmost confidentiality and used solely to improve your travel experience.
2. How We Use Your Information
We process your information for the following purposes:
To facilitate and confirm bookings, process payments, and provide customer support
To send essential communications, such as tour updates, confirmations, and itineraries
To improve our services and personalize your experience on our website
To deliver promotional content and updates, subject to your marketing preferences
To comply with legal obligations or respond to lawful requests
Health and Accessibility Data: If provided, this data is used only to ensure your safety and comfort during the tour. It will not be shared or used beyond its intended purpose.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:
Service Providers: Trusted partners such as payment processors, tour operators, and travel vendors. These parties are bound by confidentiality agreements and restricted from using your information for unauthorized purposes.
Legal Compliance: Authorities or regulators when disclosure is required by law or necessary to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
Data encryption during transmission and storage
Secure servers and firewalls
Regular monitoring and audits of our security practices
Despite our efforts, no method of online data transmission is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use the following types of cookies:
Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us analyze site usage and improve performance.
Marketing Cookies: Personalize advertisements based on your browsing habits.
Our website uses cookies and similar technologies to:
Enhance functionality and optimize your browsing experience
Analyze site traffic and usage patterns
Provide personalized recommendations
You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website performance.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Request a copy of the data we hold about you
Opt out of receiving marketing communications
To exercise these rights, contact us at the email address [email protected]. We will respond to your request within the timeframe required by applicable laws.
7. International Data Transfers
If you access our website from outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction. By using our website, you consent to these data transfers.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.
9. Third-Party Services and Integrations
Our website may integrate with third-party services, such as social media platforms or mapping tools. By using these services, you are subject to their privacy policies. ProMusicaTours LLC is not responsible for how third parties handle your data.
10. Compliance with Global Privacy Standards
ProMusicaTours LLC complies with applicable global privacy regulations, including the General Data Protection Regulation (GDPR) for European Union residents and the California Consumer Privacy Act (CCPA) for California residents. If you are a resident of these jurisdictions, additional rights may apply to you.
11. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revision date clearly indicated. Significant changes will be communicated via email or a website notification. We will notify you via email or website announcements of any significant changes to this Privacy Policy at least 30 days before they take effect.
Last Updated: November 28, 2024.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
ProMusicaTours LLC
200 W 125th St, New York, NY 10027
Email: [email protected]
Phone: +1 212-665-4400
Thank you for trusting ProMusicaTours LLC. We are committed to protecting your privacy and ensuring a secure experience.